Retail Store Assistant – Ambrose University
Ambrose University is seeking a friendly, organized, and customer-focused Retail Store Assistant to support the day-to-day operations of the Ambrose University campus store. This role is ideal for someone who enjoys working in a collaborative and fast-paced environment while delivering excellent customer service to students, faculty, staff, and visitors.
The Retail Store Assistant plays an active role in supporting customer experience, inventory organization, merchandising, eCommerce order fulfillment, and brand engagement through in-store presentation and social media support. This position also contributes to seasonal promotions, campus events, and the overall atmosphere and success of the store.
This is a part-time hourly position working up to 20 hours per week.
This is a 10.5-month position running from August 1 to June 15 each year, with unpaid time off from June 16 to July 31.
- Provide excellent customer service to students, faculty, staff, and community members
- Support daily store operations, including stocking, organizing, and merchandising
- Assist with textbook purchasing, returns, and the textbook buyback program
- Receive and manage inventory for books, clothing, and general merchandise
- Fulfill eCommerce orders for pickup or shipment
- Support instructors and students with access to eText resources through the eBook program
- Assist with website updates, social media, and digital marketing initiatives
- Support seasonal events such as Convocation and pop‑up shops
- Collaborate with the Store Manager on ordering, promotions, and brand activities
- Undergraduate degree required
- Experience in retail and customer service is an asset
- Experience with social media marketing, Canva, and photoshoots is an asset
- Strong organizational, multitasking, and time‑management skills
- Personable and confident when engaging with customers
- Ability to manage inventory and meet deadlines
- Strong verbal and written communication skills
- Proficiency with Microsoft 365
- Ability to lift 30+ lbs
Personal Fit
- Be in agreement with Ambrose University’s mission and Statement of Faith.
- Positive, approachable, and service‑oriented
- Adaptable and effective in a busy environment
- Demonstrates integrity, professionalism, and a strong work ethic
- Comfortable working with people from diverse backgrounds
Additional Requirements
- Willingness to work regular store hours, with some evening and weekend shifts as needed
- The successful candidate may be required to start during the month of July for training and onboarding
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to govern the conduct of their work, in accordance therewith.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.
To apply, please forward a curriculum vitae and cover letter Attention to Human Resources Careers@ambrose.edu indicating Assistant, Lions' Store in the subject line. Salary expectations are available upon request. Review of applications will begin immediately but the position will remain open until a suitable candidate has been selected. Only those who are selected for an interview will be contacted.
Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.
Ambrose University is a private Christian university located in Southwest Calgary. The Faculty of Arts and Science offers Bachelor of Arts (BA) degrees in Behavioural Science, Psychology, Christian Studies, English, General Studies, History, and Music, as well as a Bachelor of Music and a Bachelor of Science in Biology. These programs are accredited by the Ministry of Advanced Education and overseen by Campus Alberta Quality Council (CAQC). The School of Education provides a Bachelor of Education (After Degree), and the School of Business offers both a Bachelor of Business Administration and a BA in Business. The Faculty of Theology offers an undergraduate Certificate in Christian Discipleship and a Diploma in Christian Ministry. The seminary offers graduate degrees including a Master of Divinity, Master of Leadership and Ministry, Master of Intercultural Ministry, Master of Theology, and Master of Christian Studies, along with diploma and certificate options. Graduate theological studies are also available in Chinese. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.